Our COVID – 19 Policies

ION’s philosophy is to approach COVID-19 with our core values by being caring, responsive, flexible and innovative. Our top priority is the health and safety of our employees and of the communities we serve, including our customers, partners and those of you we have not yet met!

We know that the way we do business has changed, and if you have suggestions for how we can better support you, please let us know by getting in contact with us!

We continue to serve our customers through our order desk team. Production and delivery times remain unchanged. If you are picking up an order from ION, we ask that you call ahead to arrange an appointment time. Please call 780.452.9103 on arrival and one of our team members will deliver your order to your vehicle. If you enter our office, please remember that masks are mandatory until further notice. 

The entire ION team is grateful for your continued support. Thank you!