Customer service representatives prepare custom orders and coordinate and communicate directly with customers and the ION sales team. Consistency, accuracy, efficiency, and accountability are essential.

Flexibility is a key part of ION’s production team as this team executes many tasks in offset and digital printing, machine bindery, letterpress, hand bindery, mail production, cutting, and finishing. Organization and the ability to manage many tasks are also necessary.

Designers brainstorm concepts and execute various deliverables used for marketing, advertising, and branding purposes across all channels. As a member of this team, flexibility and an ability to respond creatively to produce strategies and designs are imperative.

Technical staff research reported issues, and provide services, installation, repair, and maintenance. The ability to both problem solve, plan, propose, and implement solutions and advocate software and systems is essential on this team.

Members of the marketing team must be adaptable, dynamic, enthusiastic, and energetic as they create content and campaigns and execute multi-channel, data-driven solutions for our customers.

This team ensures continual improvement of our customer experience through our proven process and requires initiative-driven, results-oriented, emotionally intelligent team players in order to build and grow new partnerships.