The Customer First

What makes us different? We are a company founded on principles, values and a commitment to our community and the environment. Our commitment first begins with you. Even though we live and work in the urban jungle, we want to get back to that small-town ideal of honest, friendly and caring service. Where a promise means something, where you look out for each other, and you care about the people around you. We are a company founded on solutions, not product, and we will revolutionize the way you communicate with your customers.

You can look forward to a whole new way of interacting with your account, your account team, your jobs, the way we communicate with you, our capabilities, solutions, and the way we, and you, use the web. Each of you will have a team within ION focused on a singular purpose: you. One team, fixated on delivering innovative solutions to your projects, enabling you for success with your customers. ION will transform the print industry in Canada in the years to come.

With a renewed commitment to the environment and technology, ION Print Solutions will continually look for new ways to improve the world around us. Our FSC Certification (Forest Stewardship Council) ensures that forest resources are harvested, produced, distributed and printed in a responsible manner. We recommend the use of FSC certified products with our customers and use them in our own print-based marketing communications materials. We further guide our customers towards more environmentally conscious options whenever possible (e.g., the use of soy and vegetable-oil based inks, aqueous-based varnishes, water-based non-chlorinated glues, digital print, etc.)